Testimonials

Completed The When’s and Why’s of Car Maintenance class. I learned so much and really appreciate the time, effort, and delivery of knowledge Chaya puts into the course. It really helped debunk the myths and stories you hear about maintaining your vehicle! I feel much more confident on car maintenance. Highly recommend taking this course.… Read more “Caitlyn Pozerski”

Positive, understandable, and empowering. Chaya is super helpful and knowledgeable. I’ll happily be taking more classes with her. Her explanations are clear, she takes care to answers questions, and clearly cares a great deal about helping people understand their cars and to be better, more responsible car owners. Highly recommend her class!

I took Chaya’s “A Deeper Dive into Car Ownership and Maintenance” and it was awesome! She is really good at explaining the concepts/services she is talking about and defining terms. I love that she takes questions as she goes and answers them while they are relevant to the topic she is on. I think this… Read more “I took Chaya’s “A Deeper”

I bought a used car without taking Chaya’s course on buying a used car, and I regret it! I was able to talk with her once the car was at the mechanic, though, and she was so helpful in helping me decide if I should move forward with repairs or cut my loses and try… Read more “I bought a used car”

I attended Chaya’s class on buying a used car last night and it was fantastic! She’s a charismatic presenter who clearly knows her subject, and while I’m not quite on the market for a new (used) car, I’m confident that I’ve gained the knowledge I need to make an informed decision and not get ripped… Read more “Dana Zurek”

Chaya helped me SO much with my car purchase. She truly went above and beyond. I was weighing so many variables in making a decision and was so nervous about making sure I was making the right decision. Plus my husband is a “car guy” and had tons of opinions on technical aspects that didn’t… Read more “Chaya helped me SO much”

I’m new to car buying but Chaya provided a thorough and informative presentation on how to buy a used car!! I appreciated the examples and tips, and it’s clear she knows what she’s doing.

Excellent, professional presentation. Lots of extremely useful information that will make attendees feel more empowered to take better care of their vehicle. A+

Chaya helped me in just 30 minutes give me the confidence and the information I needed to purchase my first car. She was so respectful of my preferences and such a good listener. She’s full of quick tips and deep industry insights. I would be happy to talk with her about cars for hours. Can’t… Read more “Chaya helped me in just”

Based on taking Chaya’s “Deeper Dive into Auto Maintenance” class/workshop, I heartily recommend taking her classes to anyone who either doesn’t feel 100% confident about car stuff or just wants to be able to learn from a highly articulate mechanic about how to properly maintain one’s car. A great experience!

I’ve taken three classes with Chaya and all of them have been incredibly informative. The flexibility that Chaya’s virtual teaching allows around our schedules/letting us return to the class material later and her commitment to answering questions thoroughly and clearly has been so helpful throughout my experience of owning and driving used cars. I have… Read more “I’ve taken three classes with”

She gave a fantastic and concise Zoom presentation through my local library. It was really great to hear non biased information regarding basic auto maintenance and repair. It was wonderful to be able to ask car questions openly and not feel intimidated.

Chaya is so obviously deeply informed in the subjects she teaches and she answers questions thoroughly and with great patience. There were so much important information in just two hours, I have pages of notes and a list of things I want to do to be a better car owner.

Just finished Car Buying 101 and the class was very informative and tips for purchasing, negotiating and tips to inspect a vehicle before purchase. I recommend for others to take.

I joined a zoom meeting for car maintenance with mrs.Chaya and overall it was a very pleasant experience. I am a young adult with very little knowledge on cars and the way she was able to condense everything to make it simple to understand yet informational is truly astounding!!she was quick with answering questions and… Read more “I joined a zoom meeting”

So much new information! Chaya is informative, engaging, and funny. I feel exponentially more prepared to go buy a car than I did before taking the class. Would highly recommend. Particularly appreciated that Chaya speaks to a wide range of incomes and budgets, body size and different cars, and racism, sexism and homophobia in the… Read more “So much new information! Chaya”

Within minutes of starting the Why’s and When’s of Car Maintenance, I was already nodding my head and saying “OHHHHH!” So many mysteries dispelled, so many questions answered, and Chaya also made me feel empowered to go to the mechanic and advocate for myself. The classes are very clear, offer examples, and the Q&A period… Read more “Within minutes of starting the”

When my old car started becoming unsafe to drive, I was overwhelmed and unsure where to start. My family members had opinions – but they’re definitely not experts. Another queer person on Instagram recommended Chaya, and I immediately signed up for the How to Buy A Used Car class. Chaya was a fabulous presenter –… Read more “When my old car started”

Chaya is a wealth of knowledge.. I loved her no-nonsense teaching style! We jumped on a consultation call because I’m getting ready to buy a pre-owned vehicle and Chaya gave me so many valuable tips that prepared me in a way I have never felt while buying a car before. She’s intentional and provided me… Read more “”

Highly recommend! I’ve taken a couple of classes with Chaya. They have been very informative. When I was looking to buy a car, it gave me an amount of confidence that one month of internet research failed to deliver. And for the car maintenance, it answered the paralyzing question of ‘where do I even start?’… Read more “Highly recommend! I’ve taken a”

I just completed the How The Heck Do I Buy A Used Car class and it was a wonderful experience! I learned so much and Chaya is so warm and welcoming to all levels of knowledge. Highly recommended. I signed up for the follow up class about car maintenance even before the first class finished!… Read more “Lux Owens”

My partner and I just attended a webinar with Chaya on “How does car insurance work?” through the Norfolk Public Library. We enjoyed Chaya’s simplified breakdown of the levels of insurance as well as her willingness to share what she has learned through first hand experience. She is a charismatic educator with an easy going… Read more “Melissa Pohl & Cheryl Wroblewski”

Chaya and I covered so much ground in our consultation! She helped me get clear about vehicles I can cross off my list, where to do deeper research, and good places to begin my search. Though I have a fair amount of experience buying and selling cars, I managed to take 2 pages of notes,… Read more “Chaya and I covered so”

I was in Chaya’s first ever “Deeper Dive” class covering car cleaning, braking systems, tire repairs, warning lights, and more! She artfully creates an affirmative and judgment-free space that is necessary (and nearly impossible to find!) for learning car essentials. She is knowledgeable, approachable, and attentive, and clearly loves her craft! And she may have… Read more “Alicia Perry”

Just took Chaya’s “Deeper Dive” class on car maintenance. Her expert advice is approachable/easy to digest, informative, and really thorough. She’s attentive to every question and her answers are straight forward and respectful. This was my first class, I’m hooked and look forward to more!

My public library hosted Chaya on Zoom and I learned so much about car maintenance! Chaya has a great attitude and is not just knowledgeable about cars, but also people. She understands people’s worries about cars and car repair shops and addresses their concerns patiently and expertly. I truly enjoyed her presentation, and I took… Read more “”

I have only been following Chaya’s pages for a short time but the impact has already been huge. Chaya inspires confidence and self love in everything she posts. Encouraging others to step out of their comfort zones and really falling in love with themselves. Her drive for her business and educating others is amazing to… Read more “I have only been following”

Oh my goodness! What a way to start my morning <3 The one on one is specifically great for that personal touch! Not only were my basic questions of new vehicle or putting money into my current vehicle answered, she also went over my diagnostic data section by section for my car. We also were… Read more “Oh my goodness! What a”

I learned so much from Chaya’s course on buying a used car – she has an incredible depth of knowledge and is great at translating her expertise into practical tips that are easy to understand!
I’m so glad I took part in her course now while our current car is on it’s last legs;… Read more “Emma Daughton”

I am so happy that I had taken Chaya insurance class! She explained everything so well. I ended up a few days later having to call my insurance company to make a claim for my windshield. Her classes are a blessing and take advantage of them when possible. I was blessed because my windshield will… Read more “I am so happy that”

Chaya presented a series of three workshops for our library system and each one was packed full of useful information with thorough explanations. Chaya presented in a thoughtful manner that allowed those with very little car know-how to follow along and she welcomed questions throughout. Her experience in the car industry and with virtual programming… Read more “Chaya presented a series of”

Chaya is AMAZING! The car selling/buying process has been incredibly intimidating for me as a young queer person who has minimal knowledge of cars. Chaya made my options and steps moving forward incredibly clear and provided me with numerous resources to use as I continue. Not to mention how inviting and easy she is to… Read more “”

Loved Chaya’s course on how to buy a used car. We started with zero knowledge and came away with many great tips and ideas for our future research. It was comprehensive even for us who were complete beginners! Thank you!

In preparation for buying a car I had a call with Chaya and it made me feel much more confident and prepared for the process! She is so knowledgeable about everything including electric and hybrid cars. I really appreciated how she not only gave me relevant information I didn’t know to ask for but also… Read more “In preparation for buying a”

I have taken two classes from Chaya now, and I recommend both. Firstly, when’s and why’s of car maintenance and secondly, deeper dive into car ownership. BOTH are amazing, BOTH have different topics covered (which is great!). BOTH come together nicely giving me a deeper understanding of what’s happening in my car when “this” light… Read more “I have taken two classes”

I just had the opportunity to hear Chaya speak at the recent Women in Auto Care (WiAC) conference and it was incredible. Chaya’s story was relatable and inspiring. While Chaya focused on “building your own brand,” the message was really around being vulnerable, owning your own brand and development, and being yourself! It was inspirational… Read more “Elle Lawhead”

Mechanic Shop Femme is a super knowledgeable and explains car maintenance in an approachable manner. Definitely recommend!

I have taken two classes with Chaya after recently purchasing a new (to me) car. I haven’t owned a car in about five years and was never confident about car maintenance when I did. Chaya is a great teacher and situates the information perfectly for the average driver. I feel very confident about taking car… Read more “Ivy Hauser”

I just took a tire class with Chaya — and can’t say ENOUGH good things about it!! Chaya is a really talented educator — information was presented in an easy-to-digest format, and Chaya has a huge breadth of knowledge around all things cars, so all questions asked by the group had satisfying answers. Excellent blend… Read more “I just took a tire”

I attended “A Deeper Dive into Car Ownership and Maintenance” and learned so much about my car and where I need to be proactive versus reactive. Chaya explains in a visual and easy to understand way. I highly recommend taking a course with her!

Chaya did a course at my company and it was very informative! I hadn’t owned a car for over 10 years and then I bought one in 2020. Needless to say, I forgot a lot of what I used to know about maintaining my car, but Chaya’s teachings were such a great reminder of what… Read more “Chaya did a course at”

I just took “How to Find a Mechanic” and it was amazing for three simple reasons: 1) the information was clear, organized, and easily understandable for me as someone with v. limited background knowledge 2) I left the class feeling empowered for future decision making, and 3) the access to her industry insight for things… Read more “Jenn Batore”

I attended a Mechanic Shop Femme Zoom workshop with my partner about how to buy a used car, and a follow-up class about car insurance. Considering the current market, we weren’t sure we could find what we were looking for thanks to Chaya we now have a nice car, perfect for us and within our… Read more “I attended a Mechanic Shop”

Where were you when I bought my first car?! I learned so much from the “How the Heck Do I Buy a Used Car” class, and I feel so much more confident when looking for my next car.

Chaya is an incredible instructor, who really understands the needs of her audience. I took the ‘Why’s & When’s of Car Maintenance Course’ and feel SO much more comfortable about my road trip I’m going on this summer. All of her courses have accessible information with evidence-based reasoning AND price approximations. She also recommends affordable… Read more “Chaya is an incredible instructor,”

I’m writing this testimonial as someone who knew almost nothing about cars and the process of buying a used car before a few days ago. Chaya was an amazing teacher, her class is well – organized, thorough, and she is incredibly patient and thorough in her responses to all types of questions! You’ll definitely save… Read more “I’m writing this testimonial as”

I took Chaya’s class in September on the “Why’s & When’s of Car Maintenance.” I know next to nothing about cars and car maintenance, & this class really helped me to understand how to get proper maintenance done on my car! Chaya is very easy to follow & in my opinion, explains this subject in… Read more “Sarita Bonita”

I just took her class in buying a used car and it was super helpful. Time well spent, and I highly recommend it for others considering a used car purchase.

After hearing rave reviews about Chaya through a Library Programming Listserv, I reached out to Chaya. She was fast in her response, courteous in her words, and excited to make a program work for our budget. Her sliding scale is fair and Chaya did not pressure us to choose the amount we could afford on… Read more “Samantha Sundquist, Sycamore Library”

My partner and I just a attended a webinar with Chaya on “How does car insurance work?” through the Norfolk Public Library. We enjoyed Chaya’s simplified breakdown of the levels of insurance as well as her willingness to share what she has learned through first hand experience. She is a charismatic educator with an easy… Read more “My partner and I just”

I learned so much from Chaya’s class!! I knew basically nothing about taking car of my car and found her teaching incredibly accessible and understandable. I also now feel motivated to learn more on my own about my car (both the basics of how cars work and maintenance) and take more classes with Chaya. As… Read more “I learned so much from”

Clear, concise presentation, with room for questions. Chaya is very personable and approachable. Highly recommended.

Will I of course want to care for my car, I have never known how to do soon, let alone been interested in doing so. Until now that is! I have followed her page on TikTok after it came up on my FYP page and have been grateful for it since. I had the time… Read more “Will I of course want”

I had a 30-minute call with Chaya to help guide me in my search for a car on my low budget. I found the call to be super helpful and pleasant! I don’t have a ton of experience with cars, and, honestly, stereotypical “car people” are a little intimidating to me.
After going over… Read more “I had a 30-minute call”

Chaya’s classes are amazing!! Her thorough explanations and lively personality makes it a fun and interactive time. I’m so glad that the local library invited her to talk about the Whens and Whys of Car Maintenance. Chaya gave valuable car advice to save us time and money! Looking forward to hearing another one of her… Read more “Chaya’s classes are amazing!! Her”

Chaya is a confident, smart, direct presenter who unselfishly shares her expertise in a wide range of areas. She knows her stuff, presents things in easily digestible formats, addresses questions clearly, and demonstrates her sincere wish for a more engaged and connected world. I’ve been doing the things she was training our team about for… Read more “Chaya is a confident, smart,”

I’ve taken a couple classes with Chaya, and they were great. How do I Find a Mechanic? was just so good. lots of good information in a very accessible format. Big fan!

Chaya Milchtein gave a class on car maintenance at my library, and I found it to be very engaging and informative. I was a facilitator rather than an attendee, but I was fascinated! I learned so much that I didn’t know, even though I’ve been a car-owner for decades. Chaya’s class left me feeling empowered… Read more “Chaya Milchtein gave a class”

I loved this class! I finally feel like some of the big car things make sense. It’s especially meaningful to me to learn from another queer femme person. Asking for help about my car always comes with weird gender dynamics, but not with Chaya. Thanks!

I co-hosted Chaya’s programming as a public librarian and she is nothing short of amazing! She is a pro at presenting virtually and actively engaging with attendees. Anyone considering hiring Chaya should definitely do it.

I have taken two classes from Chaya: The Why’s and When’s of Car Maintenance and A Deeper Dive Into Car Ownership. I bought a new to me 2005 Honda Element about six months ago and really wanted to stay on top of all maintenance and repairs. I’m a member of several car-related Facebook groups and… Read more “I have taken two classes”

I took both of Chaya’s car maintenance courses. All I can say is – WOW. I went through 16 years of formal education, and I can’t remember the last time I learned so much practical information in such an efficient amount of time. I feel empowered to maintain my car in a way that I… Read more “I took both of Chaya’s”

Chaya gave me honest, frank advice when I had questions about warranties! She was quick to respond, and provided me with lots of options and good questions to ask my dealership! I plan to recommend her frequently.

I’m over 50 years old and have owned at least four cars — yet know so little about them! I’ve had a great Prius and mechanic since ’09, but as I contemplate getting a new car — on my own — I wanted to feel more grounded in what to know and do. Chaya’s class… Read more “I’m over 50 years old”

I attended the workshop “The Whys and Whens of Car Maintenance” through my local library and learned more about my car in the hour and a half than I have EVER learned about my car. I’ve been driving for 15 years and never knew why my car needed oil, or what coolant was, or the… Read more “I attended the workshop “The”

Where to begin? Best money I’ve spent all year. I can’t tell you how intimidated and out of place I felt regarding knowledge of my own vehicle. I confessed to Chaya that even the owner’s manual intimidated me! After so many people laughed or scoffed when I didn’t know certain things, this class felt like… Read more “Where to begin? Best money”

Chaya explains things in a straightforward, understanding way. She’s a great speaker and I’m glad I took her course.

I have been putting off buying a car for three years because the process was so overwhelming. I don’t have money to blow and it’s a big risk! After Chaya’s class, I bought my new car in a week. I now understand the mistakes I made when I bought some real pieces of junk in… Read more “I have been putting off”

Before this class, whenever I’d ask folks how they bought their car, they’d usually just tell me about ther dad/boyfriend/husband doing everything for them. Buying a used car on my own never seemed so possible! I found Chaya’s class on Facebook before I even got a drivers license. Chaya’s class was in depth, easy to… Read more “Before this class, whenever I’d”

Chaya’s online classes are wonderful!! I just took the When’s and Why’s of car maintenance, highly recommend. Chaya was patient and answered all of our questions, took time to explain everything in details, and made the class a fun, welcoming environment. I feel more confident in my ability to take care of my car for… Read more “Keyra Howery”

Chaya is so awesome, engaging, and informative! I cannot recommend her enough.

I just took Chaya’s class on how to buy a used car, and OHMYGOSH I learned so much! Chaya was so responsive to questions asked during the class. I really appreciated her break downs of red/yellow flags when buying a car from either a private party or dealership. She is very approachable and clearly knowledgeable… Read more “I just took Chaya’s class”

I met with Chaya for a consult as I needed to buy a new car and sell my old one. She was incredibly flexible with my schedule, as I ended up moving through the car buying process faster than expected and wanted to meet with her a week earlier than initial scheduled. Chaya was able… Read more “I met with Chaya for”

I was fortunate enough to attend a Zoom class with Chaya tonight and I learned amazing things about car maintenance. Her slides were fabulous, her information was clear, concise, and helpful, and I look forward to learning more from her in the future.